Shipping

Shipping information based on the official Neura shipping policy.

• Orders ship within 1–3 business days.
• Orders ship from a manufacturing facility in Ohio.
• Standard US shipping (USPS) is typically 3–7 business days.
• International delivery may take up to 2–6 weeks and may include customs fees/taxes.
• A tracking number is provided once the order ships.

If your order arrives damaged or is lost in transit, the official policy requests that you contact support within 14 days of the estimated delivery date.